Please note that Biohealthcare Publishing (Oxford) Limited has a clear policy on the return of our books. To ensure a swift response to your returns request, please read through the returns conditions below.

All returns requests must be sent in writing to Biohealthcare (Oxford) Publishing Limited’s distributor:

Alternatively, email your request to: custserv@turpin-distribution.com

We will only accept back titles for return one year from the date of the original invoice. Titles outside this period will be marked ‘Too Old’ and will not be accepted back for credit. Failure to produce an invoice number on your returns request will result in your returns request being sent back to you.

Failure to comply with our terms and conditions for return will result in your request being denied or delayed

Please note that information and prices on this website and in Biohealthcare Publishing (Oxford) Limited’s catalogues are subject to alteration without notice.

Biohealthcare Publishing (Oxford) Limited (‘the Company’) and its nominated distributor (Turpin Distribution Services Limited) supplies books on the following terms:

A) Goods supplied by the Company shall remain the property of the Company until the Company has received in cleared funds payment in full of all amounts owing by the Customer to the Company in respect of any goods or services supplied under any contract the Customer and hereby acknowledges that a fiduciary relationship shall therefore subsist between the Company and the Customer in respect of the goods.

B) Notwithstanding clause (a), the Customer shall be entitled to use the goods in the ordinary course of its business and to resell the same.

C) Notwithstanding that property in any goods has not passed to the Customer, the Company shall be entitled to sue the Customer for the price of such goods, if not paid on the due date.

D) The Company shall be entitled at any time to repossess goods which remain the property of the Company and the Customer hereby grants the Company or their agents and servants a licence to enter upon any premises where such goods are stored for the time being for the purpose of repossessing the same and agrees to give the Company such assistance as the Company may require for such purpose.

E) Risk in relation to any goods shall pass to the Customer on delivery of the goods to the Customer.

F) All invoices are to be paid by the Customer in accordance with the Company’s stipulated payment terms. The company notifies the Customer of the stipulated credit period, in writing, when the Company opens the Customer’s sales ledger account. The Company reserves the right to suspend delivery of further orders if payment terms are not strictly adhered to.

G) Any claims for shortage or damage MUST be submitted in writing within seven working days of receipt to the Customer Services Department of Turpin Distribution Services Limited.

H) These terms shall remain in force until altered in writing and signed by both parties.

I) Deliveries are free of charge to an account holder's address in the United Kingdom or their appointed shipping agent in the United Kingdom.